Our approach
concentrates on 5 social value themes that directly contribute to our strategic
priorities as a responsible business. They balance
our responsibility of serving our customers, connecting everyone to the energy
they use today, with the need to improve access to sustainable energy solutions
that will underpin successful communities in the future. We get involved with
the things that matter to our customers, employees and to society for the
future, so that our business continues to create social value within the
communities we operate in.
Community
- We take on and
train apprentices, working with local community partnerships and Job Centre
Plus to engage with young people. We support local schools in STEM experience’s
and provide work experience placements. With employees who are able to directly
converse in many different languages.
Economic - We implement innovative technology
to reduce cost, improve customer experience and eliminate unnecessary travel to
job locations using telematics and augmented reality diagnostics. We source our
goods and services from like-minded, ethically driven organisations local to
the communities we operate in wherever possible.
Employees
- We are an
accredited Living Wage Employer in London and the Home Counties. We take the Health,
Safety and Wellbeing of our employees very seriously. QHS always aims to be a
great place to work and get on, with a great employee value proposition to
reward, develop and retain people.
Environment
- Our vehicle fleet is
rapidly changing to all-electric vehicles and hybrid vehicles with a maximum of
30g/km emissions. Our aim is to transition to a 100% electric fleet by 2025. Fleet
Telematics have enabled us to deliver significantly lower fuel consumption and less
carbon emissions. We are ISO 14001:2015 accredited for Environmental Management
and recycle absolutely everything we possibly can as we take our role in this
seriously.
Trust – As a diverse and inclusive
organisation our policies on business ethics, fraud and bribery, ensure we are
both an employer of choice and a provider of choice to our customers. Our
principles for trust are based on fair pricing, ethical employment and high
work standards which are externally accredited.