Quality, Honesty & Safety
    

   Quality Heating Services Ltd

   Company Registration Number: 3014826 

Meet The QHS Team

QHS is a very well established family owned and run business that has been fortunate enough to have a loyal team, which over many decades has developed successful long-term working relationships with numerous clients, leading to many productive partnerships. Meet some key members of the QHS team:

Mark Austin

Mark is our Marketing Manager and works with Commercial Director Tony Moloney and Commercial Manager Oliver Shaw assisting the Commercial Team with Business Development and manages the company website and it's Social Media platforms, as well as finding ways to help market and promote QHS and the many different services it offers Clients.

Mark joined QHS on 1st October 2021 with 38 years experience in Sales & Marketing, having owned and run his own Limited Company in the 1980's, then was the Director of Sales & Marketing at Wycombe Wanderers FC, before becoming QPR FC Commercial Director, Business Development Manager at Advanced Interior Solutions, then moved to Hazlemere Window Company Ltd as Marketing Director for 14 years, during which time he was elected President of the Glass and Glazing Federation. Mark now uses his 4 decades of marketing experience assisting QHS with its online digital presence and tender submissions.

Shaun Bennett

Shaun is our Operations Manager on the Smart Metering Division of QHS. He manages the recruitment, Contract Managers and Engineers.

Shaun joined QHS in June 2020, and previously worked for National Grid Smart. Shaun has over 20 years’ experience in the metering industry starting off as an engineer working his way through the ranks to Operations Manager.

Jim Briscoe

Jim is Head of Compliance and he and his team are responsible for ensuring all QHS health & safety, legal and contractual compliance, company accreditations, policies and procedures are monitored, developed, kept up to date and delivered efficiently across the company.

Andrea Carter

Andrea is an experienced Residential Service Supervisor who multi-tasks performing and fulfilling a wide range of functions, including Customer Service interface and Commercial Contract delivery and supervision. She has been with QHS for nearly 20 years.

Steph Cooper

She is the Team Leader of our Energy Division. She manages the timesheets of the engineers, electricians and installers, keeping records, ensuring all employees are fully compliant to work and more.

She joined QHS 5 and a half years ago in 2016 and started on our call centre. She quickly then moved on to manage the commercial team then took over the energy services contract in January 2021.

Jazbinder Dhya

Jazbinder, known best as Jaz, is the financial team leader. He helps out his team with whatever they may need as well as completing his own involving inputting supplier invoices and more. He has been with the company for 21 years, joining in 2001 from Transco in Slough.

Glen Douglas

Glen is our Fleet & Assets Manager, overseeing the entire QHS vehicle fleet, the bulk of which is used by QHS’s fully trained and experienced gas engineers and electrical engineers.

Glen has a wealth of auto experience and expertise, having had over 40 years experience in the automotive industry, and has spent most of his career to date in  Service and Bodyshop departments of many major players in the industry, including Audi, BMW, Hertz and Mini to name a few.

Dave Godwin

Dave joined QHS as Contracts Manager to head our business within the Electrical Division in November 2020. Now as Operations Manager, Dave as well as working on HEC, has expanded the company into the Housing Association Sector involving Inspection and Testing including upgrade work. He also is involved with the companies push into the new EV Business.  

He has 35 years in the Electrical Industry, starting as an apprentice with Southern Electric, moving through the ranks to Depot Manager and running his own business for 5 years.

Alan Holland

He is the Operations Manager for our gas service and repair engineers on one of our energy contracts. He manages the recruitment process, our contract managers and helps out whenever he can around the office and much more.

He joined QHS in 2017 as a contract manager for our new energy contract. Previous to QHS 5 years with TBrowns as supervisor on Hillingdon and Ealing contracts. 20 years with Goff & Crawford started as a plumber and worked my way onto the gas side. left as an installer.

Deryn Holland

She is the companies Digital and Social Media Operative meaning she takes analytics of QHS’s social media presence and activity on the website as well as creating fresh content to regularly post on our website and social media channels and update where necessary.

Deryn joined QHS 5 years ago and worked on an energy contract for QHS for 3 and a half years managing the timesheets of the engineers and installers, keeping records, ensuring all employees are fully compliant to work and more.

Wayne McNulty

An experienced, influential and highly professional Operations Manager with an extensive career history and proven track record fulfilling leadership and management within the home and energy services sector. Commercially focused, successfully driven departmental performance, compliance and customer satisfaction levels within multiple areas at a senior level, possesses the ability to develop teams, improve processes and implement changes across wide areas to secure positive outcomes.

Wayne joined QHS in 2017 as Operations Director responsible for providing end-to-end strategic business management and inspirational leadership to engage & motivate the workforce and ensure delivery of our operational plans.

Tony Moloney

Tony is the Commercial Director of the business. He oversees contracts, tenders and pricing for new and existing business.

He has been with QHS for 2 years having worked for Cadent, National Grid and British Gas for over 30 years in senior operational/corporate roles.

Mario Pascoe

Mario is the Deputy MD and Administration Director and started with QHS in 2017. He works across all business streams, providing support through information and process to enable improvement and efficiency in delivery, and the development and implementation of new business.   

Angela Rotaru

Angela is our Development Coordinator who also has the role of the Health & Safety Officer. She ensures everyone whether they work in the office or in the field are safe as well as compliant to work. She manages our accreditations and processes our audits. With the support of the board of Directors and Operations Managers, she also ensures the Health and Safety Management system requirements are established, implemented and maintained in accordance with the system documentation

Oliver Shaw

Oliver is our Commercial Manager. He joined QHS in June 2021 and orchestrates our business development in social housing.

He has extensive experience from several roles in social housing, financial services, events and hospitality, previously managing operations at London’s world-famous events and hospitality venue, Café de Paris.

Jonathan Standing

An experienced professional Operations Manager (Installation) with a proven track record fulfilling installations within the home and energy services sector. Operationally and customer focused, Jonathan oversees compliance and ensures customer satisfaction levels.

Jonathan joined QHS in 2021, having previously worked in field operations managing multi skilled teams for many years at British Gas.

Peter Tillotson

Peter is the Owner/Managing Director of QHS and started up the company in 1995. He has dedicated his time into building a large team of fully qualified engineers, electricians and installers as well as many talented, experienced and long serving managerial and admin staff.

Michaela White

Michaela is our call centre Team Leader. She assists some of the more complicated telephone calls from our team as well as solving any problems thrown her way.

She has been with QHS since 2007, 15 years ago but before QHS, she worked for Clairns as a skin specialist whilst bringing up her two girls.

Adam Wright

Adam is the Business Support Co-Ordinator and is a member of our Accounts Team – responsible for producing invoices, chasing debts and reporting on a range of different financial matters. He also provides technical support to QHS, resolving IT issues and ensuring equipment is up to standard.

He joined in June 2017 as an apprentice, passing his Business Administration course with flying colours. Click here to hear about Adam's QHS career to date in his own words.

Brian Griffiths

Brian, who joined QHS in 2020, is one of our Gas Operations Managers looking after our gas service and repair engineers. He helps manage the recruitment process of experienced gas and repair service engineers, our contract managers and helps out whenever he can around the office and much more

Brian's background is a former highly successful British Gas Service Manager having been based at Mill Hill and several other locations during his time there.

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