Quality, Honesty & Safety
  

Meet The QHS Team

QHS is a highly respected established family owned and run business that has been fortunate enough to have always had a very loyal team, which over many decades has developed successful long-term working relationships with numerous clients, leading to many productive partnerships. Meet some key members of the current QHS team:

Peter Tillotson

Peter is the Owner/Managing Director of QHS and started up the company in 1995. He has dedicated his time into building a large team of fully qualified engineers, electricians and installers as well as many talented, experienced and long serving managerial and admin staff.

On 2nd July 2023 Peter celebrated the impressive milestone of having spent 50 years in the Gas Industry, and on 26th January 2025, QHS celebrated its 30th Anniversary, thanks to the longevity of service of his loyal staff, directors, clients and customers.

Mario Pascoe

Mario is the Deputy MD and Administration Director and started with QHS in 2017. He works across all business streams, providing support through information and process to enable improvement and efficiency in delivery, and the development and implementation of new business.

Richard Bailey

Richard is the Operations Director, responsible for leading the operational performance and service delivery across QHS. With a strong focus on quality, efficiency, and customer satisfaction, he works closely with teams and partners to drive improvements, support growth, and ensure the company delivers on its commitments. He brings extensive experience in managing large scale operations within the utilities and services sectors.

Wayne McNulty

An experienced, influential and highly professional Operations Director with an extensive career history and proven track record fulfilling leadership and management within the home and energy services sector. Commercially focused, successfully driven departmental performance, compliance and customer satisfaction levels within multiple areas at a senior level, possesses the ability to develop teams, improve processes and implement changes across wide areas to secure positive outcomes.

Wayne joined QHS in 2017 as Operations Director responsible for providing end-to-end strategic business management and inspirational leadership to engage & motivate the workforce and ensure delivery of our operational plans.

Tony Moloney

Tony is the Associate Director of the business. He oversees contracts, tenders and pricing for new and existing business. He has been with QHS for over 3 years having worked for Cadent, National Grid and British Gas for over 30 years in senior operational/corporate roles.

Alan Holland

He is the Operations Manager for one of our contracts. He manages the recruitment process, our contract managers, complaints and helps out whenever he can around the office and much more. He joined QHS in 2017 as a contract manager for our new energy contract. Previous to QHS 5 years with T Browns as supervisor on Hillingdon and Ealing contracts. 20 years with Goff & Crawford started as a plumber and worked my way onto the gas side. left as an installer.

Jack Simpkin

Initially operating as an engineer, Jack has truly risen to the occasion to apply his leadership skills in his role as Head of Operations. A strategic and results-driven head of a contract - he spearheads all current operations to ensure efficiency and quality across the board.

 

 

 

 

Service Delivery Managers

Most of QHS's workforce is field based, and all our experienced service engineers are supervised by a dedicated QHS Service Delivery (SD) Manager, who in turn reports to one of QHS's Operations Managers. Each one of these SD Managers oversees a number of QHS service engineers based on their base location, skillsets and where the customer properties are situated.

Currently our SD Managers are Mark Richards, Chet Safri, Louis Keddie, Devinder Matharu, Ashley Murphy, Lee Liddle and Simon Lowe.

Jazbinder Dhya

Jazbinder, known best as Jaz, is the financial team leader. He helps out his team with whatever they may need as well as completing his own involving inputting supplier invoices and more. He has been with the company for 21 years, joining in 2001 from Transco in Slough.

Andrea Carter

Andrea is an experienced Service Delivery Supervisor for residential housing. A multi-faceted individual performing and fulfilling a wide range of functions, including Customer Service interface and Commercial Contract Delivery and supervision. She has been with QHS for 22 years.

Towanna Wheeler

Joining QHS in December 2023 as residential admin staff, Towanna was thrust straight into the bustling world of Customer Service during the Christmas period and thrived. Since then she has risen to the role of Commercial Supervisor in October 2024. She oversees the coordination social media and assists in matters of procurement.

Deryn Holland

Deryn joined QHS in February 2017 performing and assisting tasks in all areas and departments of QHS, particularly as Administration Support for our Energy Contracts. After taking a short break away from the company in September 2022, Deryn returned to QHS in April 2024 as our Service Delivery Supervisor for our Energy Services Contracts running the admin team, managing complaints and supporting the Service Delivery Managers in day-to-day business.

Marian Hunter

Marian is our friendly and experienced Compliance and Performance Supervisor. She ensures the correct documentation for all engineers and that they are compliant to work. She also is responsible for the onboarding process of all contracts; getting all of the relevant documents collated, performing DBS and credit checks.

Omar Rehman

Beginning his journey in QHS call centre in 2023, Omar was swiftly moved to be responsible for invoicing of electrcial work and cleared the years' worth of invoices before being moved, more permanently to another one of our contracts in April 2024. He was then made Service Delivery Supervisor in September of that same year, supervising his own team of 4 and is responsible for running the day-to-day administration.

Adam Wright

Adam is the Business Support Co-Ordinator and is a member of our Accounts Team – responsible for producing invoices, chasing debts and reporting on a range of different financial matters. He also provides technical support to QHS, resolving IT issues and ensuring equipment is up to standard. He joined in June 2017 as an apprentice, passing his Business Administration course with flying colours. In both June 2022 (in Birmingham) and then again in June 2023 (in Telford) Adam was nominated by AICO in their "Rising Star" category at the AICO Safety & Compliance Awards. Click here to hear about Adam's QHS career to date in his own words.

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