Quality, Honesty & Safety

Meet The QHS Team

QHS is a highly respected established family owned and run business that has been fortunate enough to have always had a very loyal team, which over many decades has developed successful long-term working relationships with numerous clients, leading to many productive partnerships. Meet some key members of the current QHS team:

Mark Austin

Mark worked previously as our Marketing Manager assisting the Commercial Team with Business Development but nowadays takes very much a back seat roll, occasionally updating parts of the company website.

Mark joined QHS on 1st October 2021 with 38 years experience in Sales & Marketing, having owned and run his own Limited Company in the 1980's, then was the Director of Sales & Marketing at Wycombe Wanderers FC, before becoming QPR FC Commercial Director, then Business Development Manager at Advanced Interior Solutions, before moving to Hazlemere Window Company Ltd as Marketing Director for 14 years, during which time he was elected President of the Glass and Glazing Federation. Mark draws on his 4 decades of marketing experience to assist QHS when required with its online digital presence and tender submissions etc.

In his spare time as a volunteer worker Mark heads up the Furniture Project for Kings Church Amersham which collects good quality second hand furniture to give away free to recipients in the local area who don't have any and cannot afford any, many of which are referred to the Church by Paradigm Housing Association.

Lee Baker

Lee joined QHS in August 2023 as Electrical Contract Manager to assist Dave Godwin the Electrical Operations Manager in ensuring that the contracts QHS has for electrical inspections, maintainance and installations run smoothly and remain fully NICEIC compliant.  

Shaun Bennett

Shaun is our Operations Manager on the Smart Metering Division of QHS. He manages the recruitment, Contract Managers and Engineers. Shaun joined QHS in June 2020, and previously worked for National Grid Smart. Shaun has over 20 years’ experience in the metering industry starting off as an engineer working his way through the ranks to Operations Manager.

Jim Briscoe

Jim is Head of Compliance and he and his team are responsible for ensuring all QHS health & safety, legal and contractual compliance, company accreditations, policies and procedures are monitored, developed, kept up to date and delivered efficiently across the company.

Andrea Carter

Andrea is an experienced Residential Service Supervisor who multi-tasks performing and fulfilling a wide range of functions, including Customer Service interface and Commercial Contract delivery and supervision. She has been with QHS for nearly 20 years.

Steph Cooper

She is the Team Leader of our Energy Division. She manages the timesheets of the engineers, electricians and installers, keeping records, ensuring all employees are fully compliant to work and more. She joined QHS in 2016 and started on our call centre. She quickly then moved on to manage the commercial team then took over the energy services contract in January 2021.

Jazbinder Dhya

Jazbinder, known best as Jaz, is the financial team leader. He helps out his team with whatever they may need as well as completing his own involving inputting supplier invoices and more. He has been with the company for 21 years, joining in 2001 from Transco in Slough.

Glen Douglas

Glen is our Fleet & Assets Manager, responsible for and overseeing the entire QHS vehicle fleet, the bulk of which is used by QHS’s fully trained and experienced gas engineers and electrical engineers, but also by some of the Directors and Senior Managers. 

Glen has a wealth of auto experience and expertise, having had over 40 years experience in the automotive industry, and has spent most of his career to date in Service and Bodyshop departments of many major players in the industry, including Audi, BMW, Hertz and Mini to name a few. To prove it Glen has the following initials after his name - M.I.M.I  ATA-VDA  AQP

Dave Godwin

Dave joined QHS as Contracts Manager to head our business within the Electrical Division in November 2020. Now as Operations Manager, Dave has expanded the company into the Housing Association Sector involving Inspection and Testing including upgrade work. He also is involved with the companies push into the new EV Business.  He has 35 years in the Electrical Industry, starting as an apprentice with Southern Electric, moving through the ranks to Depot Manager and running his own business for 5 years.

Brian Griffiths

Brian, who joined QHS in 2020, is one of our Gas Operations Managers looking after our gas service and repair engineers. He helps manage the recruitment process of experienced gas and repair service engineers, our contract managers and helps out whenever he can around the office and much more. Brian's background is a former highly successful British Gas Service Manager having been based at Mill Hill and several other locations during his time there. Brian's career started with North Thames Gas Board as an apprentice in 1969. He worked his way through to a Service Officer 1994, Peter Tillotson, and his colleague John O’Brien appointed him.

Alan Holland

He is the Operations Manager for our gas service and repair engineers on one of our energy contracts. He manages the recruitment process, our contract managers and helps out whenever he can around the office and much more. He joined QHS in 2017 as a contract manager for our new energy contract. Previous to QHS 5 years with T Browns as supervisor on Hillingdon and Ealing contracts. 20 years with Goff & Crawford started as a plumber and worked my way onto the gas side. left as an installer.

Simon Lowe

After working for QHS for many years as a Gas Contracts Manager, Simon joined QHS's Commercial Team in November 2022 as QHS's Commercial Manager to work with Commercial Director Tony Moloney, Trainee Manager Chet Safri and felllow Commercial Manager Mark Penniall in developing and growing the business.

Wayne McNulty

An experienced, influential and highly professional Operations Manager with an extensive career history and proven track record fulfilling leadership and management within the home and energy services sector. Commercially focused, successfully driven departmental performance, compliance and customer satisfaction levels within multiple areas at a senior level, possesses the ability to develop teams, improve processes and implement changes across wide areas to secure positive outcomes.

Wayne joined QHS in 2017 as Operations Director responsible for providing end-to-end strategic business management and inspirational leadership to engage & motivate the workforce and ensure delivery of our operational plans.

Tony Moloney

Tony is the Commercial Director of the business. He oversees contracts, tenders and pricing for new and existing business. He has been with QHS for over 3 years having worked for Cadent, National Grid and British Gas for over 30 years in senior operational/corporate roles.

Mario Pascoe

Mario is the Deputy MD and Administration Director and started with QHS in 2017. He works across all business streams, providing support through information and process to enable improvement and efficiency in delivery, and the development and implementation of new business.

Mark Penniall

An experienced professional with a proven track record fulfilling installations within the home and energy services sector. Operationally and customer focused, Operations Manager Mark oversees Heating installations and ensures customer satisfaction levels remain high. Mark has previously worked in field operations managing multi skilled teams for many years at British Gas.

Angela Rotaru

Angela is our Development Coordinator who also has the role of the Health & Safety Officer. She ensures everyone whether they work in the office or in the field are safe as well as compliant to work. She manages our accreditations and processes our audits. With the support of the board of Directors and Operations Managers, she also ensures the Health and Safety Management system requirements are established, implemented and maintained in accordance with the system documentation.

Chet Safri

Chet has a BSc 2.1 honours degree in Geography from Coventry University, and until October 2022 after finishing at Uni had been working at a construction company as a procurement manager. When he was offered the opportunity to join the QHS team it was an opportunity that in his own words he "couldn’t refuse". At QHS he is working as a management trainee within the Compliance division under the very experienced tutelage of Jim Briscoe, working on progressing QHS's climate goals, where we aim to be climate neutral at the end of the 2023. Chet is the company's first ever graduate management trainee.

Peter Tillotson

Peter is the Owner/Managing Director of QHS and started up the company in 1995. He has dedicated his time into building a large team of fully qualified engineers, electricians and installers as well as many talented, experienced and long serving managerial and admin staff.

On 2nd July 2023 Peter celebrated the impressive milestone of having spent 50 years in the Gas Industry, and in under 2 years' time on 26th January 2025, QHS will be celebrating its 30th Anniversary, thanks to the longevity of service of his loyal staff, Directors, clients and customers.

Adam Wright

Adam is the Business Support Co-Ordinator and is a member of our Accounts Team – responsible for producing invoices, chasing debts and reporting on a range of different financial matters. He also provides technical support to QHS, resolving IT issues and ensuring equipment is up to standard. He joined in June 2017 as an apprentice, passing his Business Administration course with flying colours. In both June 2022 (in Birmingham) and then again in June 2023 (in Telford) Adam was nominated by AICO in their "Rising Star" category at the AICO Safety & Compliance Awards. Click here to hear about Adam's QHS career to date in his own words.

Contract Managers

Most of QHS's workforce is field based, and all our experienced service engineers are supervisied by a dedicated QHS Contract Manager, who in turn reports to one of QHS's Operations Managers. Each one of these Contract Managers oversees a number of QHS service engineers based on their base location, skill sets and where our customers properties are situated.

Currently QHS's Contract Managers are Lee Baker, Michael Carroll, Devinder Matharu, Adrian Norton and David Sinclair. 


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