Very pleased with all aspects of electrical work carried out. Your engineer was on time and helpful too so thank you!
I had my normal yearly gas boiler service conducted yesterday at my home. Your - Service Engineer - Erion Marku – attended carried out the yearly service. He was on time, called me before the appointment- cordial, excellent customer service manners, never once did he talk down to me in explaining complex energy saving recommendations. He carried out service on my boiler – took his time on all challenges faced – especially recharged internal bubble on inverted cylinder – which other engineers failed to do and totally ignored. I now have a very good pressure whilst taking a shower. My radiators have been bled and efficiency much improved and gave me great tips on Smart Meters. Please pass on my sincere thanks.
I am writing to compliment you on your excellent engineer, he was very polite and helpful. Patient with explanations as I am deaf. He is a great asset to your company. The point of this letter is to compliment him for his very kind and helpful manner in which he carried out the boiler service, was on time and texted beforehand to say he would be arriving shortly.
The engineer was very polite. He did the job very well, arrived on time and was lovely to have in my home.
Boiler packed up about midday, phoned for help about 1pm. Engineer turned up and was brilliant. New fan fitted and general service - job done.
Excellent engineer explained everything very thoroughly was able to discuss any questions I had - fitted a new valve and completed the annual service.
The engineer was extremely polite and helpful. He explained everything in a very clear and professional manner.
The engineer was pleasant and courteous and did the service quickly and efficiently.
I think the service is very good and the install completed was very tidy and have had no issues with it.
Engineer called in advance to let me know he was on the way, polite, presentable and explained why he was there and what he would be inspecting. On completion presented document on checks to boiler and assured me the boiler was in good condition. Overall, I'm very pleased with the service provided by the gas engineer.
Very professional, courteous, strickly followed Covid protocol, tidy workman and happy to answer and explain all my questions. I would gladly recommend him to anyone. I only wish I had taken his number for future issues.
The engineer was very professional, sorted the problem, kept me up to date with calls and information about what needed to be done. Was on time and called before he arrived. Very happy with the service.
Excellent service very good engineer was very thorough and lots of advice and came back to fit a couple parts that we discussed, and he considered useful to replace.
My install was completed by two engineers, one called Michael. I am greatful at how clean and professional Michael and his partner was whilst in my property, thank you.
A rather belated thank you to Paradigm Housing for the installation of the new storage heaters. They are a great improvement and help in our properties and I know that all my neighbours feel the same. The firm that installed them were very efficient and helpful and checked back regularly to ensure that everything was working properly and helped us understand how to use them economically and efficiently.
The electrician came and resolved all that was required. He was very helpful and very much cooperated. He is a good man and must be looked after. Please pass our thanks to him!
The young man was very nice very polite and helpful and had a nice little chat. He did this job very well, thank you!
Our engineer was first class. When he came, he did everything perfectly well and I was very very satisfied.
Your engineer worked quickly and explained everything to me. He showed not only me but my property the world of respect!
Everything went alright and he had a mask on as well as keeping 2 meters away from me, he was also very polite.
Can I just say that the chap that came (Ramesh) in to do my electrics was excellent and a real joy to have around whilst I was working from home. Not sure if I have his name right, but he did a great job for your company, came in on time and phoned me up to tell me what his ETA was going to be. He gets 10/10 from me.